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How to troubleshoot activation issues in AVG productsUpdated 4 hours ago

If you're facing issues activating AVG products, visit avg.com/activation, ensure your code is correct, and log in with the right AVG account. Reinstall the product or update it to the latest version if needed, and contact AVG Support for further help.

Troubleshooting Activation Issues in AVG Products

  1. Double-check the activation code
    Make sure there are no typos and that you're using the correct code for the product you're trying to activate.
  2. Use the official site: avg.com/activation
    Always enter your code through AVG’s official activation portal.
  3. Log in to the correct AVG Account
    Ensure you're signed into the same AVG account used during purchase or activation.
  4. Check subscription status
    Go to Menu → My Subscriptions in the app to confirm if your subscription is active or expired.
  5. Reinstall the AVG product
    Uninstall and reinstall the software to reset the activation process.
  6. Update AVG to the latest version
    Outdated software can cause issues—update via Menu → Settings → Update.
  7. Contact AVG Support
    If all else fails, visit AVG Support or use the in-app support chat for help.
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